Louisiana Department of Insurance for Seniors’ Health alerts recipients of unsolicited calls


BATON ROUGE, La (BRPROUD) – The Louisiana Department of Insurance under the Senior Health Insurance Information Program (SHIIP) urges Medicare beneficiaries to ignore unsolicited calls offering to help them switch to better Medicare plans, during the open enrollment season ending December 7, 2021.

The press release says the crooks are acting as insurance agents in hopes of earning a commission if they are successful in enrolling Medicare beneficiaries in new plans.

The SHIIP program warns Medicare members that they should never “get a call” or “switch” benefit plan for a better one from someone they don’t already have a relationship with.

Here are the ways in which beneficiaries can protect themselves:

  • Don’t engage with unsolicited callers who want to talk to you about Medicare.
  • Do not give unsolicited callers your name, Medicare ID number, or Social Security number. Scammers could use this information to make changes to your plan without your knowledge.
  • If you get an unsolicited call about Medicare, ask the caller for their name and license number, then call Medicare or call our SHIIP program to report your experience.
  • If you discover that your plan has been changed without your knowledge, call the Louisiana Department of Insurance’s SHIIP program so we can ask Medicare to change it again.
  • If you have questions about Medicare, call a trusted partner like SHIIP or the Senior Medicare Patrol.

If you suspect fraud or are worried about a loved one who may have been the victim of this scam, visit www.stopmedicarefraud.org or contact the Senior Medicare Patrol line 877-272-8720.

For a list of Centers for Medicare and Medicaid Services agents and brokers, click here.

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